An honest comparison
PatientPro vs. Birdeye
The same outcome, more 5-star Google reviews on autopilot, without the setup fee, the annual contract, or the per-location math.
$0 setup fee
No contract
Texting included
Feature by feature
How the two stack up
| PatientProBest value | Birdeye | |
|---|---|---|
| Monthly price | $299–$599 flat | $299–$449 per location (annual); +30% if paid monthly |
| Setup / onboarding fee | $0 | $800–$3,000+ |
| Contract | Month-to-month, cancel anytime | Annual commitment for listed rates |
| Text-message (SMS) costs | Included | Billed separately (~$100–$500/mo) |
| Multi-location pricing | One flat rate | Multiplies per location; 4+ requires a custom quote |
| Renewal increases | None | ~8% bump at each annual renewal |
| Auto-sends after the visit, via your EMR | Included, set up for you | Yes, on higher tiers (you configure it) |
| Routes unhappy patients to private feedback first | Yes | Yes |
| Who does the setup & management | We build and run it for you | Largely self-serve |
| What you’re buying | Focused review automation that just works | Broad suite (reviews, listings, webchat, surveys, payments, social) |
| Support | Direct and responsive, a real person | Platform support queue |
The real number
What you actually pay, all-in
A single-location practice
PatientProflat, all-in$499/mo
Birdeye$349 + setup + texting, annual lock~$670/mo
You save roughly $170/month
A three-location group
PatientProone flat price, every location$599/mo
Birdeye$349 × 3 = $1,047 + setup + texting~$1,500/mo
You save roughly $900/month
Birdeye bills per location, so every office you add multiplies the bill. PatientPro stays one flat price. The more locations you run, the wider the gap.
Why practices switch
Less to manage, less to pay
Nothing to learn, nothing to run
We connect it to your EMR, and a review request texts each patient minutes after they check out. Your front desk does zero.
One honest price
No setup fee, no add-ons, no per-location multiplier, no annual renewal creep. What we quote is what you pay.
A real person, not a queue
A responsive partner who builds it, watches it, and answers when you call, not a ticket number inside a giant platform.
Where Birdeye fits: if you want one large platform to also run listings, surveys, webchat, payments, and social, Birdeye does all of that. PatientPro does one thing: it turns happy visits into 5-star Google reviews, and does it cleaner, cheaper, and with no contract. If reviews are the goal, that focus is the point.
+50%
A Northern Virginia practice went from 80 to 120 Google reviews, fully automated, in a few months.
See it on your own Google profile, free.
A live, custom demo built on your real practice. No commitment.
Request a free demo
Comparison based on Birdeye’s publicly published pricing and materials as of June 2026; plans, fees, and features are subject to change and may vary by quote, location count, and contract terms. “All-in” figures are illustrative estimates drawn from publicly available third-party pricing analyses. PatientPro is not affiliated with, endorsed by, or sponsored by Birdeye. Birdeye is a trademark of its respective owner.