Your patients get a review request minutes after checkout.

PatientPro connects directly to your EMR and texts patients right after their visit, while the experience is still fresh. Your staff doesn’t lift a finger.

1
Patient checks out
Visit complete, EMR updated
2
EMR triggers PatientPro
Happens automatically, nothing for staff to do
3
Patient gets a text in minutes
While the visit is still top of mind
★
5-star review goes to Google
Anything less comes to you privately
98%
of texts get opened
vs. ~20% for email
8x
more reviews from text vs. email
34% vs. 4.2% completion rate
94%
of patients research providers online
Software Advice
72%
won’t consider a provider under 4 stars
Tebra
How It Works

Set it up once. It runs itself.

Three steps, fully automated. Your front desk never has to think about reviews again.

1

Patient Checks Out

Your patient wraps up their visit and your EMR does the rest. Nextech, TherapyNotes, or any system you use can connect to PatientPro. No spreadsheets, no uploads, no extra clicks.

2

Text Goes Out in Minutes

Within minutes of leaving your office, your patient gets a friendly text asking about their experience. It’s fast, personal, and lands while the visit is fresh.

3

Reviews Get Routed

5-star experiences go straight to your Google Reviews page. Anything less gets sent to a private feedback form so you can follow up directly. No negative surprises.

The Timing Advantage

Why 5 minutes beats 5 hours

Most review tools send an email the next day. By then your patient is dealing with work, dinner, kids. That great visit? Already fading.

PatientPro reaches them right after they walk out, when satisfaction is at its peak. Research on the “peak-end rule” confirms it: people rate experiences based on how they feel at the end. Capture that moment and you get better reviews, more often.

Traditional Review Tools
Email sent 24 hours later
~4% completion rate
Industry average for email review requests
PatientPro
Text sent minutes after checkout
34% completion rate
Average for SMS-based review requests
EMR Integration

Connects to the EMR you already use

No CSV exports. No copying patient lists. No “remind me to send reviews today.” PatientPro plugs into your practice management system and handles everything in the background. Setup takes days, not months.

Nextech TherapyNotes + Any EMR
✓
Direct EMR connection — patient data flows automatically, zero manual steps
✓
Real-time triggers — texts go out minutes after checkout, not on a batch schedule
✓
Custom integrations — if your EMR isn’t listed, we’ll build the connection for you
✓
HIPAA compliant — patient data is encrypted and handled securely at every step
Simple Pricing

Pricing that fits your practice.

Every plan includes the full product. Choose the tier that matches your practice size.

Solo
$299/month
For single-provider practices at one location.
✓ Direct EMR integration
✓ Automated SMS review requests
✓ Smart review routing
✓ Review monitoring dashboard
✓ Dedicated onboarding
Book a Demo
Most Popular
Group
$499/month
For multi-provider practices at one location.
✓ Everything in Solo
✓ Multi-provider routing
✓ Per-provider review tracking
✓ Negative review alerts
✓ Priority support
Book a Demo
Enterprise
$799/month
For practices with multiple locations and providers.
✓ Everything in Group
✓ Multi-location support
✓ Per-location dashboards
✓ Custom EMR integration
✓ Direct founder access
Book a Demo
No long-term contract. No setup fees. Cancel anytime.
Our Practices

Built with real practices in Northern Virginia

PatientPro was developed alongside our founding practices. Their feedback shapes every feature we build.

Multi-location ophthalmology practice
Ophthalmology · Nextech EMR
Multi-provider ophthalmology group in Northern Virginia. Using PatientPro to automate review collection across all providers and locations.
Group psychotherapy practice
Psychotherapy · TherapyNotes EMR
Group therapy practice in Northern Virginia. Using PatientPro to build their online presence and gather patient feedback.
🔒
HIPAA Compliant
⚡
Setup in Days
✓
No Long-Term Contract
☎
Direct Founder Access

Ready to see it in action?

Book a 15-minute demo and we’ll show you exactly how PatientPro works with your EMR. No pressure, no long pitch.

Book a Free Demo