Set it up once. It runs itself. These are the pieces that make that true.
Direct EMR integration
PatientPro reads appointments straight from your system, Nextech and TherapyNotes today, with new connections built as practices need them.
Minutes-after-visit timing
Requests go out while the visit is fresh, not the next morning. Satisfaction peaks right after a good visit, and that is when we ask.
Smart star routing
Five-star experiences go to Google. Anything less becomes private feedback sent to you, so concerns never start as public reviews.
Personal messages
Each text uses the patient’s first name and their provider’s name. It reads like a note from your practice, because it is.
Healthcare-aware wording
Copy written for medical settings, with a passive invitation style that respects counseling ethics codes for therapy practices.
Automatic opt-outs
Patients can stop messages with a single reply. Opt-outs are honored instantly and permanently, without your staff touching anything.
Multi-location support
Each location’s reviews route to its own Google profile, tracked separately in your dashboard, on one flat plan.
Live client dashboard
Requests sent, review growth, ratings by location, and billing, all at app.patientpro.co, updated daily.
Done-for-you service
We handle setup, monitoring, and message changes. Email us and a person who knows your account answers the same day.